Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date on our site, or would like to share feedback on our reviews, we want to hear from you. This page explains the best way to reach us and what happens after you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
The more context you include upfront, the faster we can help. If your message relates to a specific platform or page on the site, mentioning that in your subject line helps us route it to the right editor straight away.
What You Can Write to Us About
There is no wrong reason to get in touch. These are the enquiries we handle most often:
- Content questions — If something on a review page is unclear, or you want to understand more about how a sweepstakes model works, just ask. We are happy to explain.
- Corrections and updates — Sweepstakes casino terms, eligible states and platform features change frequently. If you spot something that looks outdated or inaccurate, please let us know. Accuracy matters to us, and reader flags are genuinely useful.
- Suggestions for coverage — Have a platform you think we should look at, or a topic — like redemption thresholds, coin purchase limits, or state-by-state eligibility — that you feel we have not covered thoroughly enough? We welcome ideas that help us serve readers better.
- Editorial and partnership enquiries — If you represent a sweepstakes or social casino operator and would like to discuss how we work with providers, please introduce yourself and outline your enquiry. We will pass it to the right person.
- Responsible play concerns — If you or someone you know is struggling with gaming habits, mention it in your message and we will point you toward appropriate support resources.
What to Expect After You Write
We do not send automated replies. When your message arrives, a member of the editorial team reads it and prepares a considered response. Our standard turnaround is two working days; during high-volume periods it may run slightly longer. We will always follow up — if you have not heard from us after four working days, a brief follow-on message is welcome.
A Note on How We Work
Social Casino reviews and compares sweepstakes and social casino platforms for readers across the US. Our editorial team — including Haruka Endo, who oversees much of our platform research — assesses operators based on factors such as welcome offers and their conditions, coin package value, game variety, redemption processes and how clearly each platform explains its sweepstakes model.
Some of the platforms featured on this site have commercial relationships with us, meaning we may earn a commission if a reader signs up through one of our links. That relationship does not determine how platforms are ranked or reviewed. Our assessments are editorially independent, and a paid position never buys a favourable write-up. If you have concerns about a specific review or feel a rating does not reflect your experience with a platform, we want to hear that — it informs how we maintain and update our content.
For context on what we cover, our guides look at platforms such as those featured across the site — from welcome bonuses and daily coin rewards to how Sweepstakes Coins differ from Gold Coins and what redemption actually involves. If any of that raises a question, this is the place to ask it.
A Word on Scope
We cover sweepstakes and social casino platforms available to eligible adults in the United States. We do not offer legal advice, and we cannot tell you definitively whether a specific platform is available in your state — availability changes, and operators set their own eligibility rules. For questions like that, we will point you to where you can verify it directly. We can also direct you to our broader content if you are researching how these platforms work before deciding whether to participate.
Thank you for taking the time to reach out. We look forward to your message.